Over 80% of business phones are not answered by a live person, but by voicemail. Voicemail can be a godsend for business people who want to be more productive, and at the same time, for those who like to hide behind it. It can be a tool used to organize your day, or one that can cover up a 3 hour lunch or golf game. Voicemail has been embraced in the business community, except for bosses who call, get voicemail, and fume because they can't figure out why everyone has disappeared. Can this blackhole of the digital world be turned into a goldmine of opportunity and used to your advantage? The answer is yes!
Why? Because 90% of business people listen to their voicemail. The key is how you deliver that voicemail. Most businesses are dropping voicemail messages one of two ways. First they try to use voice broadcasting which is unable to get through operators and receptionist and phone trees. Or second, they use live callers who spend most of their day repeating themselves for every single voicemail. Both techniques are ineffective and exceedingly expensive in the instance of using live callers.
The simple solution is using our Virtual Online Phone Dialing service that enables live callers to get to the targeted prospect and either speak live to the prospect or deposit a pre-recorded voice message to the prospect's answering machine. That may not seem like a big deal, but the system can allow you to start dialing the next call while it's leaving the message to the previous caller, thus improving speed and productivity up to 50% or more.
An unbelievable amount of time and money is wasted each day trying to make sales calls to contact who hide behind voice mail. Sales people or agents pick up the phone and spend hours locating and identifying the proper contact person or decision maker, only to find themselves shut down by a recording saying, "I'm sorry I'm either on the phone or away from my desk right now..." And then they leave the same message, over and over again.
There's a way to beat the voicemail trap and improve productivity dramatically! New technology for B2B voice messaging now enables you to click your mouse and deposit your pre-recorded message into your targeted recipient's voicemail. Better yet, your agent or salesman can leave a live message and then seamlessly activate the recorded message.
Best of all, while the pre-recorded message is being played to the previous contact, your outbound caller can be on to the next call! In other words, your callers don't have to waste half their day repeating themselves or waiting for the message to finish. While the system is depositing your outbound message to one contact, you can already be talking to the next contact. Pretty amazing. And there are no mistakes, since every message is the same to each person (except for the times you opt to have your callers leave a live message that precedes the recorded message.)
Our virtual online phone dialer service is a perfect fit for those organizations that want to use live callers to improve effectiveness, but at the same time don't want to waste the call by hanging up, but instead who want to leave an important message, update or notification. Give us a call and get a demonstration to see for yourself. (Reminder: This is NOT phone broadcasting which leaves an automated pre-recorded message to any phone that is called. Rather, this is for live agents who make outbound calls who have to navigate through receptionists and corporate phone trees to reach a targeted contact person.)
Computer phone dialer technology is keeping businesses ahead of the curve when it comes to staying compliant with the law. New FTC laws are being implemented that will make it more and more difficult to send pre-recorded phone messages and use predictive dialing equipment for telemarketing campaigns. This is over and above restrictions to the Do Not Call list. One excellent alternative that is being used involves computer phone dialers that can enable a live outboard caller to increase productivity substantially by talking to live pick ups or leaving a personalized message. The personalized message may say "Hi Joe, this is Larry from Acme Widgets. Just wanted to let you know..." And then the caller clicks a button on the computer and a recorded message seamlessly continue to talk in the callers voice. Meanwhile, the caller is already on to the next call while the computer continues to leave the recorded message. Computer phone dialing will grow in use and popularity for two reasons -- it's convenient and it saves a ton of money since no hardware or software needs to be purchased. Interested? Click on Online Phone Dialer above and get a free demo of this amazing technology.
When the real estate market tanked, being a mortgage broker was like trying to sell ice to Eskimos. But things are turning around and the latest 30 year mortgage rates are reported to be around 4.75% -- an incredibly low interest rate that will have consumers back looking for bargains in the real estate market. Low interest rates and low housing prices mean the mortgage brokers will be back in business big time.
Many large mortgage brokers have an extensive investment in phone hardware and predictive dialing equipment. You'll see that changing for two reasons. First, the law is cracking down on the "dead air" and "call abandonment" issues inherent with predictive dialing. And second, the whole idea of call center hardware is being replaced by virtual online phone dialing -- where no hardware or software is needed. Not only is everything being done online, but call productivity is increasing dramatically. Using an online phone dialer is revolutionizing how mortgage brokers are conducting their campaigns, both from a legal point of view and what is in the best interest of the consumer. Want more information? Just click on the Online Phone Dialer link above and call for a free demo.
If you're making a large number of outbound calls, for sales, collections or for informational or reminder purposes, there is one business tool you need in your arsenal. It's called Instant Daytime Dialer (IDD), and it's a virtual web based phone dialing service. It's essentially an auto-dialer, but does not require your investment in hardware of software. You only need a phone line and an Internet connection to tap into this powerful system. Anyone that needs to make a large number of calls knows how often you reach voicemail rather than a live person. And IDD helps you sort and deliver messages, or speak to a live person, at a much faster rate than a regular autodialer -- and far more economically! For companies that have CRM programs already in place, IDD can be configured to work with almost any CRM program. Give us a call today and we'll show you how it works. Amazing!
In today's economic state, many companies are moving towards more home based employees. However the traditional business model for collection agencies and call centers calls for a central locations because they use predictive dialers for their outbound calls. With the use of virtual web-based dialers, however, the power of auto phone dialers can now be harnessed by remote employees. This allows collection agencies and call centers to bring on more employees in response to an increase in business, without having to worry about space limitations or dialing capacity.
One of the reasons businesses choose to stay with traditional autodialer hardware is that they believe it's the only way to integrate the CRM software that they currently use. However, that is not the case. Web based dialer systems, or online phone dialers, not only eliminate the need for hardware and T1 lines, but can also be easily configured to work with most existing CRM database programs. This effectively eliminates the number one hurdle company's face when looking for alternative dialer solutions to reduce overhead costs.
