Online Phone Dialer: April 2009 Archives

Over 80% of business phones are not answered by a live person, but by voicemail.  Voicemail can be a godsend for business people who want to be more productive, and at the same time, for those who like to hide behind it.  It can be a tool used to organize your day, or one that can cover up a 3 hour lunch or golf game.  Voicemail has been embraced in the business community, except for bosses who call, get voicemail, and fume because they can't figure out why everyone has disappeared.  Can this blackhole of the digital world be turned into a goldmine of opportunity and used to your advantage?  The answer is yes!

Why?  Because 90% of business people listen to their voicemail.  The key is how you deliver that voicemail.  Most businesses are dropping voicemail messages one of two ways.  First they try to use voice broadcasting which is unable to get through operators and receptionist and phone trees.  Or second, they use live callers who spend most of their day repeating themselves for every single voicemail.  Both techniques are ineffective and exceedingly expensive in the instance of using live callers.

The simple solution is using our Virtual Online Phone Dialing service that enables live callers to get to the targeted prospect and either speak live to the prospect or deposit a pre-recorded voice message to the prospect's answering machine.  That may not seem like a big deal, but the system can allow you to start dialing the next call while it's leaving the message to the previous caller, thus improving speed and productivity up to 50% or more.

An unbelievable amount of time and money is wasted each day trying to make sales calls to contact who hide behind voice mail.  Sales people or agents pick up the phone and spend hours locating and identifying the proper contact person or decision maker, only to find themselves shut down by a recording saying, "I'm sorry I'm either on the phone or away from my desk right now..."  And then they leave the same message, over and over again.

There's a way to beat the voicemail trap and improve productivity dramatically!  New technology for B2B voice messaging now enables you to click your mouse and deposit your pre-recorded message into your targeted recipient's voicemail.  Better yet, your agent or salesman can leave a live message and then seamlessly activate the recorded message.

Best of all, while the pre-recorded message is being played to the previous contact, your outbound caller can be on to the next call!  In other words, your callers don't have to waste half their day repeating themselves or waiting for the message to finish.  While the system is depositing your outbound message to one contact, you can already be talking to the next contact.  Pretty amazing.  And there are no mistakes, since every message is the same to each person (except for the times you opt to have your callers leave a live message that precedes the recorded message.)

Our virtual online phone dialer service is a perfect fit for those organizations that want to use live callers to improve effectiveness, but at the same time don't want to waste the call by hanging up, but instead who want to leave an important message, update or notification.  Give us a call and get a demonstration to see for yourself.  (Reminder:  This is NOT phone broadcasting which leaves an automated pre-recorded message to any phone that is called.  Rather, this is for live agents who make outbound calls who have to navigate through receptionists and corporate phone trees to reach a targeted contact person.)