One of the reasons businesses choose to stay with traditional autodialer hardware is that they believe it's the only way to integrate the CRM software that they currently use. However, that is not the case. Web based dialer systems, or online phone dialers, not only eliminate the need for hardware and T1 lines, but can also be easily configured to work with most existing CRM database programs. This effectively eliminates the number one hurdle company's face when looking for alternative dialer solutions to reduce overhead costs.
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