Results tagged “hot key transfer” from Phone Broadcasting, Telephone Town Hall, Robo Calls, Computer Fax Blog

Most people are familiar with traditional voice blast messages, that deliver the same message to every recipient.  But there are times that companies need more options than just voice broadcasting.  For instance, collections calls.  While leaving a message that an account is in arrears is okay, most companies are eager to get a payment as quickly as possible, and want a way for the recipient to press a key on their phone and talk to a live person.  This is formally known as "hot key transfer."  A hot key call is really no more difficult to set up than regular voice blast.  You just have to designate what number you want the calls to go to, and the key that you want recipients to press.