If you're making a large number of outbound calls, for sales, collections or for informational or reminder purposes, there is one business tool you need in your arsenal. It's called Instant Daytime Dialer (IDD), and it's a virtual web based phone dialing service. It's essentially an auto-dialer, but does not require your investment in hardware of software. You only need a phone line and an Internet connection to tap into this powerful system. Anyone that needs to make a large number of calls knows how often you reach voicemail rather than a live person. And IDD helps you sort and deliver messages, or speak to a live person, at a much faster rate than a regular autodialer -- and far more economically! For companies that have CRM programs already in place, IDD can be configured to work with almost any CRM program. Give us a call today and we'll show you how it works. Amazing!
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Let's face it, voicemail is the bane of the live outbound call center industry. They say over 70% of America's phones answer with a recorded greeting during the day. So, you know right off the bat that you won't be able to speak to a live person with the vast majority of calls you place. What if someone invented a way to enable a live outbound caller to leave a pre-recorded message on an answering machine while at the very same time, have the ability to talk to the next contact? Pretty amazing! Well, that phone dialing technology exists today and is available with our Virtual Web Based Dialer, otherwise known as Instant Daytime Dialer. There's no equipment to buy, it's strictly a service that you use on a pay as you go basis.
Your live callers can double or triple their productivity because they don't have to wait for greetings to finish, nor do they have to spend time leaving the same message over and over again. It can literally save 2 minutes per call. Can you imagine how much time you can save when you already know you can't get to 70% of the people who are on your phone list? This is changing the way call centers allocate resources and, for the first time, call center owners are seeing significant gains in a competitive industry where wins or losses can be determined by very small margins. Get yourself a demo on how this can help you. You won't look at power dialers or online phone dialers the same way again.
Your live callers can double or triple their productivity because they don't have to wait for greetings to finish, nor do they have to spend time leaving the same message over and over again. It can literally save 2 minutes per call. Can you imagine how much time you can save when you already know you can't get to 70% of the people who are on your phone list? This is changing the way call centers allocate resources and, for the first time, call center owners are seeing significant gains in a competitive industry where wins or losses can be determined by very small margins. Get yourself a demo on how this can help you. You won't look at power dialers or online phone dialers the same way again.